Wednesday, August 21, 2024

Using Azure's Diagnose & Solve Problems Feature to Troubleshoot Cloud Issues

You might encounter errors in your Azure cloud workloads and take various measures to resolve them. However, Azure provides built-in assistance through the Diagnose & resolve problems feature.

The Diagnose & solve problems feature in Azure is an intelligent troubleshooting tool designed to help users identify and resolve issues.

Here is an instance where I used this feature to troubleshoot a connectivity issue with an Azure Storage Account firewall.

I enabled the firewall on my storage account to restrict access to a specific public IP address.









And I have whitelisted my public IP address as shown below







Despite configuring it as mentioned above, I still encountered the following error when I tried to access the container. This is when I used the Diagnose & solve problems feature.










I selected Firewalls & Virtual Networks section








Next I selected Connectivity issues after enabling storage firewall





























Here is the final response I received, which revealed that I had whitelisted the wrong IP address.












This allowed me to resolve the issue very quickly

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